The City of Lake Geneva, Wisconsin is seeking a full time Parking Manager responsible for the operation and oversight of the city’s Parking Department. With approximately 1,000 on and off street parking spaces, this is a great opportunity for the right individual within a vibrant, nationally known tourism community.
This position is a customer-focused, high energy management position, which manages the operation through effective leadership, budget management, superior customer service, and strong partnerships; supervises, plans and directs the City’s parking operations and programs; and performs other professional, supervisory, and administrative work as required.
A complete job description is available on the city’s website: www.cityoflakegeneva.com as well as instructions on how to apply. Applications will be accepted until the position is filled.
CITY OF FLAGSTAFF - “We Make the City Better”
Date Posted: February 7, 2020
Vacancy No: 024-20
Position Title: Parking Manager
Division / Section: Economic Vitality/Community Investment
Closing Date: February 21, 2020
Position Status: Full Time;FLSA Exempt; Benefit Eligible
Work Week: Monday – Friday; Hours 8am-5pm; Some nights, weekends, and holidays may be required;
Salary Range: $57,178.78 Annually
Recruitment: City website; Free websites; AZ Daily Sun (2/9, 2/12, 2/16, 2/19); Indeed.com (2 weeks);
To Apply: Submit a City of Flagstaff application and a handwritten Police Background Packet to the HR office: 211 W. Aspen Avenue, Flagstaff, AZ 86001
Team Flagstaff is seeking a strong leader with excellent customer service and program management skills to fairly implement a parking management program as part of a local government.
Actively supports and upholds the City’s stated mission and values. Under supervision of the Community Investment Director, this position is responsible for implementing and managing the Comprehensive Parking Plan including establishing, changing, suspending, or removing administrative guidelines, fee schedules, on-street and off-street facilities, and consideration of new managed areas.
- Supervisory: Directs, schedules, and evaluates subordinate employee(s) and recommends hire, promotion, reassignment, transfer, demotion, and termination.
- Budgetary: This job has responsibility for budgeting including providing input and recommendations for the program’s budget.
- Strategic Planning: This job has responsibility for strategic planning including making recommendations for program expansion and alterations.
- Policies/Procedures: This job has responsibility for development, implementation, and interpretation of policies and procedures.
- Compliance: This job has responsibility for compliance including following, ensuring compliance with, enforcing, and interpreting Federal, State, and Local laws, rules, and regulations, as well as City policies and procedures.
- Council Communications: This job has responsibility for Council communication including assisting or leading communication associated with projects, in-progress reporting, and external policy development.
- Reporting: This job has responsibility for reporting ticket information for adjudication.
EXAMPLES OF THE WORK PERFORMED (ILLUSTRATIVE ONLY)
- Provides excellent customer service to both internal and external customers.
- Establishes changes, suspends or removes procedures, protocols, or requirements, as may be deemed necessary and desirable to implement and manage the Comprehensive Parking Management Plan.
- Manages or supports the development and operation of on street and off-street parking facilities, safety and loading zones, and other parking areas, facilities, markings and pay-to-park equipment.
- Serves as project owner for construction of future garages, parking lots, and other assigned projects.
- Manages all aspects of permit parking programs for residents, employees, and other customers.
- Manages parking enforcement and parking enforcement staff in cooperation with the Flagstaff Police Department.
- Administers the Comprehensive Parking Management Plan, develops amendments, and develops additional plans for new or additional parking programs in other areas, as needed.
- Organizes and conducts informal and formal community engagement.
- Collaborates with identified stakeholders as well as internal and external agencies.
- Coordinates assignments including scheduling, resource coordination, task management, and client communication.
- Develops and delivers progress reports, proposals, requirements documentation, and presentations.
- May occasionally be required to travel locally.
- Performs related duties, as assigned.
- Bachelor’s Degree in Planning, Engineering, Management, Law Enforcement, or a related field.
- Two years of related experience in Planning, Engineering, Management, Law or Code Enforcement.
- Two years of supervisory experience.
- Two years of computer experience including Microsoft Office (Word, Excel, Power Point, Project)
- Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
DESIRED EXPERIENCE AND TRAINING
- Experience establishing parking management, pay-to-park, and permit parking programs.
- Knowledge of online parking management platforms.
- Parking enforcement experience.
- Certified Administrator of Public Parking (CAPP), Project Management Professional (PMP), or significant experience in project management.
- Must possess, or obtain upon employment, a valid Arizona driver’s license.
- Regular attendance is an essential function of this job to ensure continuity.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (ILLUSTRATIVE ONLY)
- Language Skills: Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Ability to effectively present information.
- Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Basic understanding of generally accepted accounting practices.
- Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to direct, supervise, evaluate and train personnel, ensuring high level of service standards are maintained for both internal and external customers in the Parking Program.
- Ability to effectively manage the operations of multiple facilities and work sites and demonstrated skill in serving as project owner for construction projects.
- Ability to gain comprehensive knowledge of the City of Flagstaff’s Parking Program, and the ability to manage and administer all aspects of permit parking programs for residents, employees, and other customers.
- Demonstrated ability to maintain a high degree of confidentiality, organization, accuracy and attention to detail.
- Ability to plan, develop, and implement additional plans in assigned area, and to assist Supervisor with plan development in other areas, as needed.
- Ability to establish and maintain effective working relationships with City of Flagstaff employees, contractors, consultants, auditors, and the general public.
- Ability to effectively communicate at a highly professional level, both verbally and in writing; generate complex reports of a varying nature; and conduct presentations to internal and external parties, as required.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, and reach with hands and arms; frequently required to use hands to finger/handle/feel, talk or hear; and occasionally required to, climb or balance, stoop, kneel, crouch or crawl.
- The position is regularly required to lift up to 10 lbs., and occasionally required to lift up to 50 lbs.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Working conditions include regularly working in outdoor weather conditions, including exposure to road and vehicle hazards, and engaging in difficult public interactions. This position is occasionally exposed to fumes or airborne particles, and wet or humid conditions.
- The noise level in the work environment varies from moderate to loud.
- Pre-employment physical requirements for this position include pre-employment physical and an essential job function/ human performance evaluation.
- Pre-employment testing requirements for this position include polygraph, Minnesota multiphasic personality inventory-2, fingerprints, and drug and alcohol-non-regulated.
- There are no pre-employment vaccination requirements for this position.
- Range 112, C-4-1, FLSA exempt.
- PRE-EMPLOYMENT PHYSICAL REQUIREMENTS:
- PHYSICAL, POLYGRAPH, MMPI-2, FINGERPRINTS, NON-REGULATED DRUG & ALCOHOL SCREENING AND EJF/HPE
The City of Flagstaff is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, veteran’s status, sexual orientation, and gender identity or expression.
For application materials, Visit:
Monday – Friday 8 AM – 4 PM at 211 W. Aspen Ave., Flagstaff, AZ 86001
Call: (928) 213-2090 or 1 (800)-463-1389
Fax: (928) 213-2089
Applications are due to Human Resources by 4 PM AZ time on the closing date regardless of the postmarked date.
AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Announcement Number - STAFF - VA - 20267
For questions regarding this position, please contact: Kristine Mashaw, (406) 994-5428, firstname.lastname@example.org
Classification Title: Parking Enforce Officer III
Working Title: Parking Enforcement Officer III
Brief Position Overview
The PEO III will schedule athletic and special event manning, develop operational plans for athletic and special events, monitor enforcement personnel as they patrol University parking lots, help incorporate new technologies into MSU Parking Services, and monitor the state of the parking lots to ensure a safe parking experience on campus. This includes monitoring snow removal efforts in the parking lots and all other hazards that are identified. The PEO III will also oversee training of new parking enforcement officers and student workers. The PEO III is expected to provide supplemental non-injury motor vehicle accident investigation, including properly photographing and documenting the incident within Zuercher.
Position Number: 4M0630
Department: Parking Facility
Division: Office of VP for Administration & Finance
Appointment Type: Classified
Contract Term: Fiscal Year
Union Affiliation: Exempt from Collective Bargaining
Benefits Eligible: Eligible
Salary: $14.357-$17.946 hourly, commensurate with experience, education, and qualifications. Rate of pay will be determined by the staff compensation plan. For questions contact email@example.com.
Contract Type: Classified Salary
Recruitment Type: Open
The PEO III will schedule athletic and special event manning, develop operational plans for athletic and special events, monitor enforcement personnel as they patrol University parking lots, help incorporate new technologies into MSU Parking Services, and monitor the state of the parking lots to ensure a safe parking experience on campus. This includes monitoring snow removal efforts in the parking lots and all other hazards that are identified. The PEO III will also oversee training of new parking enforcement officers and student workers. The PEO III is expected to provide supplemental non-injury motor vehicle accident investigation, including properly photographing and documenting the incident within the records management system.
Duties and Responsibilities
- Supervision: Supervise the parking enforcement officers, including tracking the number of citations written, public service assists rendered, and the overtime/extra event hours worked. Ensure parking enforcement officers are properly fulfilling their assigned duties.
- Parking Operations: Manage daily operations for enforcement and maintenance. In addition, plan and develop athletic and special event parking operations plans and implement as appropriate. Coordinate with other campus entities to provide parking support for visits and events.
- T2 Training and Maintenance: Train all parking enforcement officers on the T2 parking management software, the handheld computers/phones and the ticket printers. In addition, the PEO III will be responsible for maintaining the handhelds, printers and Luke II pay stations and fill out T2 support requests as necessary.
- Lot Monitoring: Monitor the state of the parking lots on a daily basis to ensure they are safe and welcoming for the campus community. Any required maintenance, cleaning or snow removal shall be undertaken, requested or delegated as appropriate.
- Equipment operation and maintenance: Safely and legally operate departmental vehicles; install, uninstall, and operate hydraulic truck mounted snowplows and sanders; maintain garage pay stations; operate parking handheld devices to issue and print citations; operate computer hardware and Windows-based software; operate battery booster packs, jumper cables, tow straps, jacks, and lockout tools to provide motorist assistance.
- Customer Service: Provide parking and general University information to students, staff and visitors in the field and at the front counter; handle complaints from customers; assist motorists in distress; assist other department requests as required.
- Security and Safety: Report suspicious circumstances such as unlocked buildings, damage or acts of vandalism, unruly behavior etc., to appropriate personnel; report hazardous situations in parking lots; work as a team member to provide essential support to other department personnel as required.
- Clerical: Provide daily front counter assistance to sell permits, receive citation payments, and maintain information in the parking database.
- Supplemental non-Injury Traffic Investigation: The PEO III is expected to provide supplemental non-injury motor vehicle accident investigation, including properly photographing and documenting the incident within Zuercher. This requires the successful completion of specialized training in the areas of accident investigation, scene safety, photography, and report writing.
Required Qualifications – Experience, Education, Knowledge & Skills
- High School Graduation or G.E.D. plus demonstrated customer service experience that includes knowledge of, and experience with, interpreting and explaining rules and regulations to the general public.
- Demonstrated experience working with, maintaining, and learning new computer and software systems.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Demonstrated experience maintaining vehicles and other mechanical systems.
- Familiarity with MSU-Bozeman campus.
- Two years’ experience in the parking industry managing/supervising parking operations.
- Non-injury traffic accident investigation experience.
The Successful Candidate Will
- Establish and maintain effective working relations with co-workers and the public.
- Work effectively independently and in a team environment with minimal supervision.
- Possess strong written and verbal communication and customer service skills.
- Represent University Police and Parking Services to others in a professional and courteous manner.
- Have good computer skills.
- Assist members of the university community with unlocks, jump-starts, directions, purchasing parking permits, etc.
- Operate a snowplow and various parking vehicles and equipment.
Position Special Requirements/Additional Information
- Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Public Safety Policy and Crime Statistics.
- This position requires coverage during Athletics and special events.
- Must pass an in-depth background investigation prior to final employment offer.
- Must possess and maintain the ability to give credible testimony in a court of law.
- Must possess, or be able to obtain within six months, a valid Montana driver license and have an acceptable driver record (less than 12 points).
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? Yes
Number of Vacancies: 1
Desired Start Date: Upon completion of a successful search.
Applications will be: Screening of applications will begin on January 29, 2020; however, applications will continue to be accepted until an adequate applicant pool has been established.
Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.
Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; firstname.lastname@example.org.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.
MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: http://www.montana.edu/hr/disability_accommodation/complaints_grievances.html.
- Cover Letter